MedSpecialized, Inc. is looking for a
About the Client : DrCatalyst
DrCatalyst (DrC) is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America.
We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients.
Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.
Work Schedule and ArrangementNight shift (8 : 00PM - 5 : 00AM), Onsite workOffice Location8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, CebuResponsibilitiesAnswer inbound calls and help for scheduling, rescheduling, and clinic information.Make outbound calls for patient appointment reminders, wellness checks, and more.Supply EMR notes on all calls conducted looping in onsite personnel and providers.Google Chat with online personnel, as well as separate chats with DRC team members.RequirementsAt least senior high school graduate (New Curriculum)Preferably with experience processing referralsExcellent English proficiency with strong communication skills25 wpm or fasterComputer literacy (GMail, Google Sheets)Physically fit to work in a BPO settingWilling to work in our Cebu IT Park officeWilling to work during holidays and weekendsWilling to work night shiftSalary and monetary benefits (in PHP)Monthly salary of 18,000-28,000New hire bonus of 5,000Attendance bonus of 2,000Monthly risk allowance of 2,000Perks and other benefitsPaid Training PeriodAll national Philippines and USA holidays are observedPaid time off—public holidays, vacation, and personal time offRobust and effective Government Benefits AdministrationLactation breaks (for breastfeeding moms)Discounted optical services with our partner clinicFree lunch / dinner and unlimited coffee and ice cream daily (for on site employees)Free Health insurance with one (1) free dependentFree Life insuranceFree Accident insuranceCovid-19 Vaccine AccessRelocation allowance for new hires (from Outside Cebu)Company-sponsored outingsInterest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)International travel opportunities (India and US office)Our Recruitment ProcessGeneral AssessmentInterview (Virtual)Job OfferTrainingDisclaimer for salary ranges : Salary ranges may not be applicable to all.Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower._
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