Job description
- Key Duties and Responsibilities
- Troubleshoot and Repair
- Accounts for all tools, parts and equipment in work area ensuring safety of equipment and preventing and avoiding damage to tools
- Performs set-up, testing, operation and tear down of AV equipment (e.g.
video data projection systems, audio and videoconferencing equipment, microphones, audio systems, and operation of integrated AV systems)
Provides extensive basic and advanced troubleshooting for AV related technologyRecommends and identifies units for warranty servicing and / or for voided warranty servicing with effective resultsPractices "first in, first out" from all repair endorsements to ensure fast and efficient repairs and lowering repair turnaround timeEnsures all repairs are validated to be quality repairs to avoid back jobsRecommends parts for replacement and / or if repairs are beyond economic repairWorks closely with Spare Parts and Service Warehouse Controller to ensure parts are beings provided and made available to complete repairsEnsures that all units repaired and defective parts are being endorsed back to Spare Parts and Service Warehouse Controller to be stored in the Service Warehouse for safekeeping and to minimize losses / missing unitCoordinates with Customer Service Coordinators for any recommended follow-ups to clients concerning repair issuesCoordinates with Tech Lead and Senior Quality Lead Engineer to address / resolve any client concerns, requests and / or complaintKeeps abreast of the latest technical / repair know-how by performing repairs from time to timeStudies new product information from the products that the department services and caters toCan understand schematic DiagramDocumentationDocuments all troubleshooting steps done, parts replaced, and recommended steps completely specifying every detail for all in-house repairslifications and RequirementsAt least finished a vocational course specializing in Electronics or Technician course, TESDA with NCII certificateAt least one (1) year working experience in related field with strong background in electronicsFit to workWilling to be assigned at Libis, Quezon City.Willing to start immediatelySchedule :
8 hour shiftOvertimeAbility to commute / relocate :
Eastwood City : Reliably commute or planning to relocate before starting work (required)EducationBachelor's (preferred)ExperienceService Technician : 1 year (preferred)LanguageEnglish (preferred)