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Administrative Assistant Dumaguete, Philippines

Administrative Assistant Dumaguete, Philippines

TTECDumaguete, Philippines
23 days ago
Job description

Bringing smiles is what we do at TTEC… for you and the customer. As an Administrative Assistant working onsite in Dumaguete, Philippines, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing Looking for an opportunity where you’ll make an impact on people upskilling their career? In this role, you’ll ensure records are maintained, information is compiled, and forms are submitted to client and state agencies to initially license / appoint and keep insurance agents licensed / appointed. You’ll also file forms and other records for licensed agents and applicants within an appropriate time frame.

You'll report to Manager. You’ll make an impact by helping our associates to successfully obtain their insurance license(s) and appointment(s) to allow the company to conduct business in each state.

During a Typical Day, You’ll

  • Manage communication with internal / external partners
  • Maintain 100% confidentiality, accuracy and completion of all licensing records and reports
  • Coordinate day-to-day operations, processes, and reporting to keep key stakeholders informed
  • Learn key business objectives, timeframes, and requirements associated with each licensing goal and class
  • Understand and improve the key success metrics associated with each licensing goal
  • Deliver consistent customer service and communication

What You Bring to the Role

  • Resourceful to partner successfully with teams, management and clients
  • High level of integrity, judgment and follow through
  • Keen attention to detail and desire to follow procedures
  • Great technical, analytical, verbal and written communications skills
  • Dedication to respect and ensure strict confidentiality of customer and employee data
  • Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos or adeptness to learn technology quickly
  • Notary or willingness to obtain
  • Minimum of one-year clerical experience

    • What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

    • Visit www.mybenefits.ttec.com for more information.

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    Administrative Assistant • Dumaguete, Philippines