Customer Support - Travel Reservation Specialist

Support our B2B customers in their Business Travels

• Liaise with suppliers and partners to resolve booking issues
• Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
• Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way!
• Help define and establish best practices together with the rest of the team in sales, operations, and customer care
• Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation!
• Qualifications
• Customer service background in Hospitality - hotels, travel agencies, airlines, offices
• at least 1-year of experience in a similar position
• Excellent communication skills in Business English, spoken and written
• Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
• Job Types
• Full-time, Permanent
• Salary
• Php20,000.00 - Php24,000.00 per month

Schedule :

Ability to commute / relocate :

Shift availability :