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Front Desk Officer / Receptionist

Front Desk Officer / Receptionist

Hotel 8 (Tagaytay)Philippines, Philippines
2 days ago
Job description

Duties & Responsibilities

  • Accept and create room, function, and restaurant reservations.
  • Process room check-in and check-out.
  • Ensure that the guest rooms are ready for occupancy before the guests arrive.
  • Meet guests when they arrive and get them settled in their rooms.
  • Anticipate guests' needs by learning their preferences, allergies, dislikes, etc.
  • Recommend and serve meals and drinks to guests.
  • Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests.
  • Run errands for guests when necessary.
  • Recommend and arrange amenities for guests.
  • See guests off when they check out.
  • Keep up-to-date on all hotel policies on safety and hygiene.
  • Perform all duties with discretion, professionalism, and a pleasant demeanor.
  • The Butler will multitask as a Bellman, Housekeeping Attendant, and Valet if needed.
  • Job Types
  • Full-time, Permanent
  • Benefits
  • Additional leave
  • Health insurance

Schedule :

  • 8 hour shift
  • Rotational shift
  • Supplemental Pay :

  • 13th month salary
  • COVID-19 considerations :

    All visitors are required to fill-up Health Declaration Slip and temperature Check upon entering thee premises.

    Always wear face mask

  • Education
  • Bachelor's (preferred)
  • Experience
  • Hotel Industry : 2 years (preferred)
  • Receptionist : 2 years (preferred)
  • Front Desk : 2 years (preferred)
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