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Technical Coordinator

Technical Coordinator

Ksearch Asia ConsultingPhilippines, Philippines
30+ days ago
Job description

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  • CLIENT

a Chicago-based custodian bank with a shared service center in Taguig.

  • JOB DESCRIPTION
  • Preparation of Client Servicing Reporting including Key Performance Indicator (KPI) and Management Information Statistics (MIS) reports for complex and sensitive clients.
  • Meet all the SLAs set by the business for the process in terms of timeliness and accuracy.
  • Must be able to multitask, also prioritize on the work allotted based upon the deadlines.
  • Strong verbal and written communication skills
  • A self-starter who can take the initiative
  • Must utilize his / her time in an appropriate manner, hence, the time saved can be utilized for further productivity and maximize efficiency.
  • Actively conduct Team meetings and huddles.

    • Also, should be able to provide inputs whenever necessary.

  • Capable of using analytical skills in solving issues / problems faced by the team.
  • Any issues causing a concern must be immediately raised to the TL (or) Line Manager.
  • Should be able to take ownership for any Adhoc requests, and must be able to complete the same within the specified SLA.
  • To take complete ownership on review of all the activities and to maintain high quality at all time
  • Actively participating in monthly calls with the home location.
  • JOB QUALIFICATION
  • Data Analytics
  • Procedural knowledge
  • Client Service Orientation
  • Quality Focus
  • Team Working
  • Organisation and planning
  • Resilience and Self Control
  • Problem Solving & technically very sound person.
  • Lead as an example
  • Process improvement implementation
  • Producing timely and accurate work against deadlines
  • Computer Skills - Strong knowledge of, Excel, and Word and PowerPoint.
  • Industry Knowledge
  • Knowledge of financial instruments
  • Investment Banking Industry
  • Previous experience of 3-4 years, currently working as a Senior Analyst / Technical Coordinator with evidence of strong technical and procedural expertise.
  • Effective in the use of a variety of communication methods.
  • Identify and 'own' problems, correct them as far as is possible and refer as / if appropriate.
  • Process oriented and strong analytical skill.
  • ACTIVE DATES

    • Until November 2019

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    Technical Coordinator • Philippines, Philippines