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Customer Service Representative (Non-Voice)
Maq Talent SolutionsPhilippines, Philippines4 days ago
Job descriptionMinimum Requirement At least 1 year call center experience (All voice experience only)_ At least HS (old) or SHS Graduate_ Above Average - Good Communication Skills_ Willing to work on site_ Customer Service Responsibilities list Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods / tools Meet personal / customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Salary Php20,000.00 - Php21,000.00 per month Benefits Paid training
Schedule :
- 8 hour shift
- Shift system
- 13th month salary
- Parañaque City : Reliably commute or planning to relocate before starting work (required)
- Education
- Senior High School (preferred)
- Experience
- Customer Service Representative : 1 year (preferred)
- Language
- English (preferred)
Supplemental pay types :
Ability to commute / relocate :
Application Question(s) :
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Customer Service Representative • Philippines, Philippines