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Support Officer (Tagum)

Support Officer (Tagum)

Quipper Philippines Inc.Philippines, Philippines
15 days ago
Job description
  • Job description
  • Responsible for building strong relationships with clients
  • Responsible for driving customer satisfaction to partner schools.
  • Trains end-users on the usage of Quipper's eLearning platform
  • Conducting classroom observation, help desk, and technical assistance to our partner schools.
  • Supports clients' needs through problem & complaint resolution
  • Supports sales officers during sales presentations through product presentations
  • Upsells Quipper services to existing clients.
  • Requirements
  • At least a year of experience with a solid people management background
  • Teaching background in a regular classroom set-up is an advantage but not required
  • Experience in the education / eLearning industry working in the same capacity is an advantage
  • Must be self-driven, can work independently and as a team
  • Ability to adapt to a fast-paced environment and willingness to perform various tasks
  • Excellent presentation, organizational, negotiation, and verbal and written communication skills
  • Strong computer skills, proficient in Google suite, and has the ability to learn new technology
  • Strong interpersonal, intrapersonal, and analytical skills
  • With stable internet connections
  • Educational background
  • HMO upon regularization with an additional 1 dependent (fully covered by the Company)
  • Accidental Insurance
  • Monthly performance bonus
  • 10 VL and 10 SL (unused SL is convertible to cash annually)
  • Company issued item (laptop, cell phone, and pocket Wi-Fi)
  • Promotion opportunities
  • Opportunity to meet and train abroad
  • Government-mandated benefits
  • Opportunity to be in a sales position
  • Work arrangement
  • Work during weekends or Philippine holidays if required
  • Field-work if required
  • Preferably with a driver's license and have own means of transportation but not required.
  • Willing to work in Tagum

    • Schedule :

    • 8 hour shift

      • Supplemental Pay :

    • 13th month salary
    • Performance bonus

      • Ability to commute / relocate :

    • Tagum, Davao del Norte : Reliably commute or planning to relocate before starting work (required)
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    Support Officer • Philippines, Philippines