Aspiree, Inc.is an Executive Search Firm that caters to Philippines' top corporations with different expertise in both non-technology and IT across the country.We help clients achieve their business objectives by offering the most cost-effective placement service and maximizing the performance and efficiency of their organization.
- Job Specifications
- Provide first line support to SGS affiliates and external clients
- Fast paced handling of incidents / requests resolution, escalation and information routing.
- Deciding on incident severity / priority
- Validation and evaluation of technical and or operational information pertaining to the incident
- First contact resolution and troubleshooting via phone and remote access tools
- Managing Incidents throughout their lifecycle
- Qualification
- Bachelor degree or equivalent in engineering or information technology / service management courses
- Previous Customer facing role
- Experience of multi-cultural environments.
Microsoft Certified Engineer is preferred
- Experience of multi-cultural environments.
- Microsoft Certified Engineer is preferred
- Other Job Details
Hybrid work set up with WFH (Alabang)
Shifting Schedule
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Pay : Php25,000.00 - Php30,000.00 per month
Schedule :
- Monday to Friday
Ability to commute / relocate :
- Alabang : Reliably commute or planning to relocate before starting work (required)
- Education
- Bachelor's (preferred)
- Experience
- Technical support : 2 years (preferred)