Sr. Back Customer Processor (Non- Voice)

COMPANY PROFILE : This company has been in the industry for over 49 years. It is an IT company that provide a different kind of services like business process and IT outsourcing services to their client. Position : Sr. Back Office Processor (Non- Voice) Company Industry : IT Company Work Location : Taguig and Ortigas Work Schedule : Nighshift Schedule Salary : Php30,000-Php40,000 Work Set Up : Work on Site BENEFITS : - Government Mandated Benefits - HMO - Sick leave - Vacation Leave 13th month pay JOB REQUIREMENTS : - Bachelor Degree Holder - Open for undergrad with at least 2 years of solid BPO experience in handling financial account - Can start as soon as possible - Willing to work in the nightshift schedule - Willing to work in Taguig or Ortigas JOB RESPONSIBILITIES : - Ensure to address all the inquiries of the client related to their financial inquiries - Ensure to handling all the complex that may arise that require knowledge on financial - Ensure to meet the target in the company - Manage the accurate record of maintaining the client interactions, transactions, and resolutions - Make sure to have a positive an experience to the client throughout the interactions in the financial inquiries RECRUITMENT PROCESS : (ONLINE OR FACE TO FACE) - Phone Interview - Assessment - Job offer