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Virtual Operations Agent

Virtual Operations Agent

KR SOLARPH
30+ days ago
Job type
  • Quick Apply
Job description

Operations Department

Telecommunications & Solar Services

TV, Internet, Phone, Security & Solar)

  • Incoming & Outbound Calls
  • Customer Service
  • Order Entry
  • Quality Assurance
  • Fraud Management
  • Audits
  • Confirmation Calls
  • Follow Up Calls
  • Upselling & Sales for additional commission opportunities!
  • Retention
  • Customer Escalations
  • Email Communications

Requirements

  • English Speaking
  • Closing Shifts & Saturdays (Eastern Standard Time)
  • Quiet Work Environment
  • High Speed Internet
  • 2 Monitors
  • Computer Savvy
  • Customer Service Skills
  • Team Player
  • Communication Skills
  • Reliable
  • Organized
  • Common Sense
  • Able to work in fast paced environment
  • Able to navigate multiple systems
  • Able to multitask
  • Able to download Zoom

    • Benefits

  • Training & Development
  • Wellness Resources
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    Virtual • PH