Receptionist / Cashier

Veterinary Receptionist Duties & Responsibilities

This job generally requires the ability to do the following work :

• Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
• Answer phone calls, which may involve answering questions and screening and scheduling appointments.
• Update and file patient charts.
• Enter data into a computerized billing program.
• Process credit card payments, online payments and prepare bank deposits.
• Retrieve prescriptions.
• Assist with pet supply purchases such as pet food, supplements, and grooming items.
• Maintain the cleanliness of the waiting room.

In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionist acts as the primary greeter when a client enters the waiting room with their pet, alerts the appropriate technician or veterinarian of the client's arrival, and processes the client's payment at the conclusion of the appointment.

Schedule :

Supplemental Pay :

COVID-19 considerations :

Maintain a safe distance from others (at least 1 meter), even if they don't appear to be sick.

Wear a mask in public, especially indoors or when physical distancing is not possible.

Choose open, well-ventilated spaces over closed ones.

Ability to commute / relocate :