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It Helpdesk
Novutech Business Services IncPhilippines, Philippines30+ days ago
Job descriptionoriented Excellent verbal and written English communications skills Great Customer Service skills Ability to multi-task and adapt to changes quickly Understanding of support tools, techniques, and how technology is used to provide services including the ability to extract and provide reports on the given deadline Handle and manage service requests Highly organized with self-disciplined Job Types Full-time, Fresh graduate Benefits Health insurance
A graduate of BS in Information Technology, Computer Science, Computer Engineering or other related courses
- 2 years previous IT Service Desk and / or technical support experience preferred
- Strong analytical skills
- Good problem-solving skills
- Good computer troubleshooting skills
- Willing to work during holidays and weekends, and shifting schedule
- Computer literate especially on Microsoft office
- Can perform technical phone support (1st level support)
- knowledgeable in
- Service Call Monitoring and Updating.
Must have the ability to record all activities taking place in a project or in a Service call on time and detailed
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It Helpdesk • Philippines, Philippines