Business Analyst (Online Process Only) - Earn up to Php 150K

HIRING! Business Analyst (Online Process Only) | Earn up to Php 150,000 COMPANY PROFILE : Is a provider of digital technology and customer experience services dedicated to upending the market via unrelenting emphasis on achieving client goals, human-centered innovation, and limitless adaptability. Position : Business Analyst - Antipolo City (Hybrid) Company Industry : IT Consulting Work Location : Masinag, Antipolo City Work Schedule : Night Shift Salary : Php70,000- Php150,000 Work Set Up : Hybrid BENEFITS :

• Government Mandated Benefits
• Insurance
• Hybrid set up
• HMO on day 1
• 18% Night differential rate JOB REQUIREMENTS :
• In order to better understand the effectiveness of marketing campaigns, quality metrics, customer behaviors, and overall KPI achievement, this role will work closely with internal and client call center stakeholders to develop, configure, compile, and analyze reports that draw from a variety of data sources.
• Strong ability to use SQL and Excel for data extraction and to create engaging reports, slides, and analyses for various audiences.
• Familiarity with dashboarding and visualization technologies such as Tableau, Looker, and PowerBI.
• Preference for those who are qualified or educated in Lean Six Sigma and COPC
• It helps to know about Fresh works, Salesforce, or anything comparable. JOB RESPONSIBILITIES : - 5+ years BPO experience (multi-site, multi-client) - 3+ years’ experience with Report Analytics, SQL, and PowerBI - Bachelor's degree in a quantitative field (preferred) - Proficiency in Excel - Experience with visualization tools (PowerBI, Looker, Tableau) - Lean Six Sigma / COPC training (preferred) - Knowledge of Freshworks / Salesforce (a plus) - Flexible with extending shifts - Willing to work a hybrid schedule in Antipolo City RECRUITMENT PROCESS : (ONLINE) Hr Interview Technical Assessment Hiring Manager Interview Job offer