Basic Function : Responsible for capturing and assessing single adverse event reports associated with client products on the client's Drug Safety database, in accordance with international and local regulatory requirements
- Principal Functional Responsibilities :
- Determining the category of information received i.e.
whether it is a Medical Inquiry, Product Quality Complaint (PQC), an adverse event (AE) associated with a PQC, or an AE alone, and handling it accordingly per the relevant SOPs and guidelines
Creating / generating AE / Product Complaint forms in the Product Complaint SystemKeeping track of the Product Quality ComplaintsPerforming clear and accurate data capture of cases (including serious and non-serious cases from spontaneous and clinical trials origin, literature and E2B cases, as applicable) and appropriate medical assessment (including company causality and assessment of expectedness) of cases in accordance with client conventions / guidelines and Standard Operating ProceduresReviewing ancillary documentation accompanying the reports and identifying the relevant information for processing and electronic capture in the applicable databaseMaintaining an excellent knowledge of case processing conventions and guidelines, client's procedures and international drug safety regulationsMaintaining a good working knowledge of the AE safety profile of assigned products and labeling documentsEnsuring MedDRA coding in accordance with "MedDRA Term Selection : Points to Consider", where applicableInteracting with internal or external contacts to resolve issues related to the processing of cases and PQCsResponding to clients / customers in a timely mannerPerforming triage of literature abstracts and / or full articles for validity, if requiredPerforming single case creation / initiation in the safety database, if requiredMentoring new recruits in the team, if requiredIdentifying areas of concern within the team and raising the issues with the Team LeadMaintaining an awareness of the performance metrics measured by client and striving to remain within established limitsNote : The above statements describe the general nature and level of work being performed, and are not an exhaustive list of all responsibilities required for the position.QualificationsQualifications and ExperienceScience / Medicine degree : The minimum qualification required would be a University degree in Life Sciences (Pharmacy, Microbiology, Biochemistry, Biotechnology, Biophysics etc.)A degree in Medicine / Dentistry / Physiotherapy / Experimental Medicine, which involves patient exposure in hospital based environment, would be an advantageGood knowledge of medical terminology1~2 years' previous PV experienceFluency in written and spoken EnglishCapability to make concise, accurate and relevant synopses of medical text and data, and the ability to write unambiguous medical textAbility to evaluate data and draw conclusions independentlyTyping and transcription accuracyTeam playerLI-REMOTE