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Senior Manager (Php200,000 gross)

Senior Manager (Php200,000 gross)

J-K NetworkQuezon City
30+ days ago
Job description

BENEFITS :

  • Onsite work Allowance (10% depends on work days)
  • Overwork Allowance (Including P 80 meal allowance)
  • 13 months’ pay
  • Leave credit
  • Christmas Party
  • Government Mandated Benefits JOB DETAILS : Company Profile : a top provider of outsourced services for customer management covering the complete customer lifecycle

Position : Senior Manager (Php200,000 gross)

Location : Quezon City

Industry : BPO Company

Salary : Php150,000- Php200,000 gross

Schedule : Shifting

Benefits :

  • Onsite work Allowance (10% depends on work days)
  • Overwork Allowance (Including P 80 meal allowance)
  • 13 months’ pay
  • Leave credit
  • Christmas Party
  • Government Mandated Benefits

    • Job Responsibilities :

  • Manage and interface with key senior client executives to develop solutions consistent with business needs.
  • Develop, run and manage client / prospect workshops to build collaborative solution as needed by field teams
  • Understand all aspects of a clients’ marketplace and requirements.
  • Design and deliver internal and external stakeholder communications and presentations etc. at all organisational levels (supported by Marcomm & Sales Enablement).
  • Develop and maintain positive relationships with external and internal clients.
  • Take accountability for overall solution output, which includes conceptualisation, identification, and articulation to client / prospect.

    • Job Requirements :

  • Understand Alorica products / services / Lines of Business (LOBs) working closely with the operational, technical teams and marketing.
  • Analyze client requirements to develop value propositions and profitable solutions which meet / exceed client needs. Increasingly this will involve digital / AI / Automation analytics / digital integrated solutions to drive measurable call avoidance strategies.
  • Translate client requirements into easily understood needs to the business SMEs and Practice Leads.
  • Understand and clearly define the input required to create cost estimates to enable the commercial / pricing team to build relevant commercial propositions and pricing models.
  • Leverage presentations, case studies, thought leadership and other resources to build bespoke presentations for clients that align to their pain points and purchase drivers

    • Recruitment Process :

  • Initial Interview
  • 2nd interview
  • Final interview
  • Job Offer
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    Senior Manager • Quezon City