It Operations Associate Entry Level

The IT Operations Associate will act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

• Responsibilities
• Address incident and service request tickets
• Provide on call support
• Maintain administrator level remote access on our supported servers
• Automated monitoring of server availability, capacity and performance
• Operating systems configuration changes
• Implement change requests in the Unix environment
• Administer and maintain clients' IT systems infrastructure, deal with servers, databases, network and Cloud
• Develop and maintain knowledge of tools and service management procedures necessary to run IT operations
• Support incident identification, prioritization, and resolution activities
• Participate in automation and other continuous improvement initiatives
• Qualifications
• Bachelor's Degree in Computer Engineering, Information Technology or other related courses
• Fresh Graduates are highly encouraged to apply
• Knowledgeable in Back Up and Recovery Management and Server Operating Systems
• Knowledgeable in Network administration, operations & maintenance troubleshooting
• Knowledgeable in Service Support, Service Delivery, IT Service Management, IT Operations
• This position is in office-based work set-up with shifting schedules and will be doing end to end support with calls.

Office location will be discussed on a later part of the recruitment process.

For any questions or clarification, please contact your assigned recruiter.

Join our high-performing team and enjoy these benefits :

So, we have innovative programs that help our employees balance a successful career with a healthy lifestyle involving family, friends and the community.

We recommend preparing the requirements early to ensure on time boarding.

Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.

Schedule :

Supplemental Pay :