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Our client is a leading global digital marketing agency.
JOB DESCRIPTIONAs a Support Manager, you will assist in creating, running and managing L2 / L3 Operations and interdependencies to ensure process adherence and high level of customer satisfaction.The Support Manager is ultimately responsible for the quality of Services and Deliverables for clients.JOB QUALIFICATION5+ years of experience in delivering IT solutions in a globally distributed environmentGood understanding of typical Web development languages (PHP, Python, Java, Javascript) and relational databases is requiredExperience with source code management strategies (e.g.forking, branching) and ITIL support process methodologies (e.g.
change management, incident management, release management)
Advanced knowledge of PHP (with MVC frameworks) and MySQL is requiredExperience with Magento, Salesfore Commerce Cloud or Hybris is a strong differentiatorUrgent Hiring!