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E-Commerce Support Manager

Ksearch Asia ConsultingPhilippines, Philippines

10 days ago

Job description

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CLIENT

Our client is a leading global digital marketing agency.

JOB DESCRIPTION

As a Support Manager, you will assist in creating, running and managing L2 / L3 Operations and interdependencies to ensure process adherence and high level of customer satisfaction.

The Support Manager is ultimately responsible for the quality of Services and Deliverables for clients.

JOB QUALIFICATION

5+ years of experience in delivering IT solutions in a globally distributed environment

Good understanding of typical Web development languages (PHP, Python, Java, Javascript) and relational databases is required

Experience with source code management strategies (e.g.

forking, branching) and ITIL support process methodologies (e.g.

change management, incident management, release management)

Advanced knowledge of PHP (with MVC frameworks) and MySQL is required

Experience with Magento, Salesfore Commerce Cloud or Hybris is a strong differentiator

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Ecommerce Manager • Philippines, Philippines