This job offer is not available in your country.
Customer Service Associate Davao Healthcare
SutherlandPhilippines, Philippines8 days ago
Job descriptionCustomer Service Associate you are tasked to deliver high quality of service to the customers and clients. WHAT WILL YOU DO? Listen to the concerns and / or needs of the consumer Provide accurate support, answers and resolutions to the appeal raised in a professional and confident way Document the process undertaken in each transaction pertaining to the problems, requests and actions Maintain high level of expertise in computer tools and telephone etiquette skills Observe the shifting of schedules that is provided to them Meet or exceed minimum requirements for productivity, availability and quality requirements Guarantee highest quality of service is maintained to meet and / or exceed client specifications WHAT WILL YOU GET? Enjoy a set of Commerce-leading benefits; Get rewarded while in training by the best leaders Get HMO and free dependent Employee Referral Incentives Vacation and Sick Leaves that are paid and convertible WHAT YOU NEED? Has a Bachelor's degree or any equivalent business experience Preferably in sales, marketing, customer service and / or applicable administrative experience AT LEAST 6 MONTHS OF BPO EXPERIENCE (but not mandatory) Highschool graduates are welcome to apply! Ability to display excellent knowledge of written and verbal communication in English Proficient reading skills required Ability to present information clearly, listen well, influence and persuade Sufficient knowledge in computer and other technology tools (as needed) Job Types Full-time, Permanent Benefits Paid training 8 hour shift Rotational shift 13th month salary Overtime pay Performance bonus Education Senior High School (preferred) Experience Customer Service Representative : 1 year (preferred) Language English (preferred)
You are joining
- Sutherland
- a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals.
With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a
You are also expected to meet the following :
Schedule :
Supplemental Pay :
Create a job alert for this search
Customer Service • Philippines, Philippines