Carisma Spa & Wellness is a distinguished award winning world luxury spa with experience offering a superior service in 5-star hotels, luxury holiday resorts and thalasso centres along the Aegean and the Mediterranean coast of Turkey and Malta. Since 1990, its dedicated staff have enriched its guests' lives through a journey of well being, relaxation and rejuvenation. Carisma’s purpose is to help you become the best version of yourself. By nurturing the connection between body, mind and soul, Carisma Spa helps its guests reach their full potential. Through a tranquil escape from the stresses of everyday life, we take you on a journey of spiritual and physical awakening, leaving you feeling and looking great.
The Role
Note : Applications will only be considered if submitted via email to careerscarisma@gmail.com
Job Overview :
As a Customer Service Representative, you will be the first point of contact for our clients, delivering outstanding customer service and ensuring a smooth and professional experience from booking to post-treatment care. Your role will involve handling client inquiries, scheduling appointments, providing information about treatments, and ensuring customer satisfaction. A background or understanding of the aesthetics industry (particularly Botox and fillers) is preferred but not required.
Key Responsibilities :
Client Interaction :
Appointment Management :
Problem Resolution :
Administrative Support :
Ideal Profile
Qualifications and Skills :
What's on Offer?
Customer Service Representative • Philippines