Senior Manager, Intelligent Automation

Essential Responsibilities :

Partner primarily with DBS Record-to-Report, Order-to-Cash, and Purchase-to-Payables Operations teams to develop a pipeline of intelligent automation ideas, compile process steps and metrics, and engage with Dover IT to determine the feasibility of the automation solution.

Assess ideas funneled through the Process Improvement and Performance Excellence (PIPE) process to identify the level of automation and the resources required for each opportunity

Manage and oversee automation projects to ensure projects are transitioning through the various project life cycle phases

Identify and document automation solutions in partnership with IT technical teams to progress an idea into an operational process utilizing a Dover approved and supported solution

Evaluate potential automation solutions to determine whether the recommendations align with DBS strategic goals, have a strong business case, drive improved DBS processes, and have appropriate Dover security approval

Oversee direct reports to achieve a highly effective, efficient, and engaged team culture and ensure professional development of key resources

Promote integration best practices and standardizations which reduce costs and improve process value

Improve the intelligent automation governance model to allow for flexibility and scalability within the Dover automation environment

Maintain an inventory of automated systems within Dover, ensuring priority, work instructions, and technical documentation is compiled and maintained

Lead Steering Committee updates reporting upon the progress of automation solutioning timelines, idea aging metrics, and FTE savings

Participate in feasibility studies on automation technologies and solutions, including, but not limited to RPA tools, Power Apps / Power Automate, and macros to identify opportunities where additional technology could improve efficiency and productivity in business processes

Relationship building : Engage with key stakeholder groups within DBS as a key business partner

Qualifications :

Bachelors degree in Accounting, Finance, Business Administration or Financial Information Systems

Proven experience in conceptualizing, designing, and guiding automation project implementations

Demonstrates strong understanding of finance concepts, accounting processes, and financial systems knowledge

Knowledge in automation technologies, such as Artificial Intelligence, Chatbots, and automation platforms (Automation Anywhere, Power Apps) preferred

PMP-trained or certified is a plus

Global shared service center experience

Strong organization skills, including managing multiple deliverables simultaneously and demonstrated ability to prioritize workload and accomplish results

Strong communication skills, including experience influencing others outside of own job area regarding processes and governance

Strong analytical skills : able to link financial processes to strategy, and use data and automation to drive decisions and improved processes

Self-directed, positive, strong work ethic, linked to execution, and department vision

Ability to multi-task and work independently

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Excellent communication and interpersonal skills

High level of customer focus

High level of proficiency in Microsoft Office products

Company Overview :

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation. DBS is accountable for delivering transactional services in Finance to the entire organization. With locations in the Philippines, China, Romania, and India, DBS centers operate across the globe to maximize service to our operating companies (OpCos). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments : Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV."