Release Managers

Manages and coordinates with Prodman Rollout and PCM Leads for the schedule and prioritization of business demands.

• Manages the end-to-end activity of SIMPLE to COMPLEX demands within the Platform Config Mgt Team - From Release to Design and Implementation.
• Conducts and provides a daily status update of every demand on their pipe with the Globe Release Team
• Performs the following administrative tasks such as but not limited to :
• Updates platform tracker using App sheet.
• Daily alignment and monitoring of demands.
• Monthly demands report creation.
• Creates and reviews the completeness and correctness of the Work Implementation Plan.
• Performs product development and database management.
• Understands and visualizes test scenarios that may be used in analyzing and solutioning the business requirement.
• Conducts internal testing and prepares necessary documents and approval for the implementation strategy.
• Performs data extraction requests based on business needs.
• Conducts configuration fixes on platforms managed by PCM affected by production issues based on agreed SLA.
• Provides project delivery resources needed to support, onboard, and transition new capabilities for each platform managed by PCM based on an assigned full-time employee.
• Analyzes and extracts different data records and logs (for AD HOC requests).
• Analyzes, troubleshoots, and provides solutions on issues encountered in testing, deployment, and post-RFS projects.
• Performs administrative tasks including but not limited to reporting, KPI monitoring, etc.
• Other job-related activities that may be assigned from time to time.
• Job Qualifications / Requirements
• Education - At least graduate with a Bachelor's or Master's Degree in IT or any related course
• Related Work Experience - At least 6+ years of relevant experience focusing on configuration management.
• Knowledge
• UNIX
• Different Protocols (HTTPS / HTTPS, Diameter Gy / Sy / Gx)
• PUTTY
• SFTP
• PHP and Web Server
• Different SQL query and DB management
• Create a complex script using SHELL or PERL
• Use of network protocol analyzer for tracing and snipping
• PS and CS core for SMS Call and Data flow
• Deep Packet Inspection for traffic validation and tracing
• Configuration of API integration and routing logic algorithm
• Data manipulation using Linux OS
• POC support in staging and production
• Creation of script for a Bulk API trigger
• Data manipulation using Linux command
• Tracing and snipping for integration
• Traffic validation using network protocol analyzer (e.g Wireshark)
• Creation of script using Perl and shell
• Running of different script tools such as seeding and extraction.
• Logs checking and data records extraction.
• API testing using different API tools such as soapui, postman, or command line.
• Troubleshoot integration and connectivity issues
• IP traffic validation on Globe DPI (must know how to use an IP calculator)
• Skills
• Must have the ability to communicate with business and provide solution and recommendation
• Must have the ability to support extended hours, weekend work, and 24 / 7 on-call support
• Must have the ability to focus on deadlines and deliverables.
• Must have the ability to lead a team or small project.
• Must be adept to work in a fast-paced environment with tight SLAs and Project Schedules.
• Location
• YONDU HQ