Monitors and maintains production systems on best operable level.
Reports any incidents observed.
Communicates with IT and internal users.
Handling requests from users.
Performing operational (regular and irregular) tasks.
Preparing reports and promptly informing supervisors about current situation.
Monitor user behavior and performance.
Collect information from users.
Approachable
Independent
Responsible
Confident
Easygoing
Efficient
Nice to have : Curiosity
Flexible
Inquisitive
Technological
SQL epxerience
Predictive dialer
Full-time
Array
Collections
Specialist • Philippines, Philippines