Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.As a Systems Software Principal Engineer working hybrid in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!
What You’ll Do
You’ll be responsible for key functions that ensure the functionality and stability of the Windows server environment. Bring your in-depth understanding of various aspects of systems engineering, management and infrastructure related to the Microsoft product stack. You’ll design, implement and support tools and concepts including but not limited to :
- Windows Core Services (Active Directory, DNS, DHCP, GPO, DFS, PKI, clustering)
- Systems Management (SCCM / MEMC, Desired Configuration Management, PowerShell)
- Identity Management and MFA (Ping, Okta)
- Cloud Integration and Access Management (O365, Azure, AAD, GCP, on-prem AD)
- Mail and Communication (Proofpoint, Exchange, O365, Google Workspace)
- Audit and Vulnerability Management (FedRAMP / PCI / CAP / HIPPA / SOX, Server update and software management)
During a Typical Day, You’ll
You’ll provide engineering support and technical expertise of a highly distributed multi-domain Active Directory ForestDevelop and maintain complex script-based solutions utilizing Microsoft PowerShellEngineer effective industry best practice focused Windows based services and solutionsInterface with internal and external customers and third-party teams for configuration, integration and deployment activitiesDeploy and maintain support tools, and automation of deployment / troubleshooting routines relevant to the infrastructureDocument, schedule, conduct and test system changes in accordance with TTEC operational guidelines.Ability to work on an On-Call rotation, nights and weekends as requiredWhat You Bring to the Role
BA / BS in CS / IS or related degree or equivalent experience5-7 years of expertise installing, configuring, and maintaining Windows Server 2012R2 through current branchStrong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, SCCM / MEMC etc.)Detailed understanding of advanced Windows Services including Terminal Services, IIS Server, SCCM / MEMC, Exchange Server / O365 / Azure, Hyper-V.Detailed and demonstrated understanding of Windows based LDAP, ADSI, DNS, DHCP, PKIUnderstanding of Shared Storage, Replication, load balancing, and LAN / WAN TechnologiesExperience with compliance and audit processes, SOX, SAS 70 / SSEA 16, HIPAA and PCI requirements and reportingCurrent Microsoft Certified IT Professional or MCSEWhat You Can Expect
Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit for more information.
