Overall Job Responsibilities
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact.
- Offer consistently professional, friendly, warm and engaging service.
- Provides hands-on support to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
- Reassure the guests' satisfaction upon their departure
- Assist guest promptly with their inquiries
Functional Job Responsibilities
Function 1
Take outlet reservations, handle the reservation book and answer the telephone in a professional manner.Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables.Responsible for providing feedback to the Restaurant Manager / Asst.Restaurant Manager / Supervisors with regards to any guests' complaints ensuring prompt action will be taken.
Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests.Function 2
Assure the well-being of all guests by maintaining a close, friendly, yet discreet contact.Set up the outlet prior to the business hours along with the service team.Observe the cleanliness and maintenance of the outlet and the entrance area.Contribute in setting up the outlets database.Function 3
Sets a personal example for right conduct and behavior for an open eyed, respected and effective colleague of the restaurant.Performs opening and closing duties as when required ensuring that the outlet will be ready for the business opening.Ensures that effective link is maintained within the department.Performs other duties may be assigned by the management.SalaryPhp17,000.00 - Php23,000.00 per monthBenefitsFree parkingHealth insuranceStaff meals providedSchedule :
Shift systemSupplemental Pay :
13th month salaryApplication Question(s) :
How many years of working experience do you have as as Restaurant Hostess?Are you available to start immediately?