SPECIAL PROJECT ASSOCIATES
Employment Type : Full Time
Schedule : Night Shift
Cebu / Baybay Site : Full Onsite
JOB DESCRIPTION :
This position will manage multiple projects and offer the ideal candidate the opportunity to take on
various responsibilities, depending on client needs.
It requires someone with a keen eye for detail and
consistent accuracy.
S / he will communicate directly with US clients.
RESPONSIBILITIES :
- Direct Client communication and meeting various client demands
- Communicating with Amazon sellers via email or call
- Understanding all aspects of the projects including working with multiple departments,
- maintaining, monitoring, and summarizing project progress
- Effectively respond to client issues that arise through management reporting weekly and
- Monthly
- Updates internal tools like spreadsheets
- Recommending improvements to current processes
- Perform other related duties as assigned
- ESSENTIAL REQUIREMENTS :
Graduate of any Business or IT-related courses or Statistics
With advanced knowledge of MS Excel formulas, functions, and shortcutsGood communication skillsGood analytical skillsMust be a team playerIf with experience, must not be a hopper (with less than a year tenure per employment)Fresh graduates are welcomeIf the candidate is an undergraduate, they must have solid work experience for at least 2 yearsWilling to work on-site at night shift scheduleWilling to work on weekends and during PH HolidaysWilling to commit to work and stay with us for 2-3 yearsGood knowledge of how to use the computer and navigate the internetStrong communication skills, both verbal and in writingResourceful, detail-oriented, and highly organizedStrong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellersDetail-oriented and highly organizedMust be proficient in Excel functions and shortcutsMust be able to work with minimal supervisionMust be adaptable and capable of observing frequent changes in internal and client proceduresA background in customer service is a plusAble to work the graveyard shiftExperience with third-party marketplaces (online commerce) is a plus