Soc Analyst

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.Work Arrangement : Onsite during training then transition to hybrid set-up Work Shift : Mon-Fri, 9AM AEDT to 5PM AEDTAs a member of the Security Team, you will be required to perform your core security responsibilities, as outlined within this document, to ensure the successful delivery of the client's Security Solutions and to ensure the security of their clients.

You will safeguard our client's security information systems by analysing and responding to security threats.

This includes monitoring for potential breaches, conducting vulnerability assessments, implementing security measures, and ensuring compliance with security policies and standards.Tasks & Responsibilities : Reactive Security SupportReview and resolve security alerts and incidents for their clients.Participate in ISO security audit.Second and third level IT Security support relating to issues with systems and network infrastructure.Security support services for Microsoft related technologies : Perch SIEM, Defender, InTune, Azure, Office 365, N-Able, etc.Security support services for virtualization technologies : VMware, and Microsoft.Remote security access solution support : VPN and Terminal Services.Security support at the network level : WAN and LAN connectivity, routers, firewalls, and security.Communication with customers as required : keeping them informed of incident progress, notifying them of impending changes or agreed outages.Patch management.Review alert notifications from JCSC and determine if action is required.Update and maintain appropriate knowledgebase articles within IT Glue.Security Proactive IT Maintenance & OptimisationManage, action and maintain Security Score check levels.Threat hunting across clients.Defender ATP reviews.Cloud App Security – monitoring of new applications.Dashboard Management - Secure Score, Defender ATP, CAS etc.Monthly Client Security Reporting.ConnectWise Integration.Review and maintain Promapp processes related to security monitoring, remediation, threat hunting and reporting.Manage the ongoing compliance, maturity and reporting of CIS v8 governance policies against contracted clientsProjectsWork through project tickets and phases as assigned by a Project Co-ordinator.Security onboarding process.Update IT Glue with project-related documentation.General Proactive IT Maintenance & OptimisationPerform proactive maintenance for agreement customers.Streamline processes leveraging automation.Review and update scheduled tasks for each client.IT Knowledge BaseUpdate the client's IT Knowledgebase as new information is determined as part of a service ticket.Update client pages in IT Glue changes are made.Documenting guidelines and proactive best practices – client's standards.Skills and Qualifications : Webroot product trainingSC-900AZ-104MS-500ConnectWise SecOpsStrong Security AnalystUnderstands and is able to identify security alerts and incidents and remediate lower-level incidents.Nice-to-have : Clear, concise and customer centric written and verbal communicationTechnical written and verbal communicationProven deployment of systems and infrastructureMS-100 & MS-101 – ExpertBarracuda Email ATPJob Offer : 21 Days Paid Time Off (PTO) Annually + 1 Additional PTO per successful year of tenure (up to five (5) years)HMO coverage for employee +1 FREE dependent on the first day of employment+1 additional FREE dependent per successful year of tenure (up to five (5) years)Tenure Incentive Program

• FREE daily mealReferral Bonus of up to Php20,000.00
• ALL government mandated benefits
• Terms and conditions apply

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