You are joining
- Sutherland
- a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals.
With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a
Customer Service Associateyou are tasked to deliver high quality of service to the customers and clients of one of America's largest multinational telecommunications conglomerates.You are also expected toProvide an excellent customer service assistance to clientsEnjoy a set of Industry-leading benefitsGet paid while in trainingExperience a set of global opportunitiesGrab not a job, but a promising careerMINIMUM QUALIFICATIONSFinished at least 2 years in college (or High School Graduate + work experience)Excellent English written and verbal communication skillsGood knowledge of computersAbility to take the initiative to continuously enhance product, quality and technical skillsJOB HIGHLIGHTSEnjoy a set of Industry-leading benefitsGet paid while in trainingReceive HMO and free dependentEducational support for employeesEmployee referral incentivesVacation and Sick LeavesWe have sites nationwide that can be near your locationStable & secured companyJob TypesFull-time, PermanentBenefitsPaid trainingSchedule :
8 hour shiftRotational shiftSupplemental Pay :
13th month salaryOvertime payPerformance bonusEducationSenior High School (preferred)ExperienceCustomer Service Representative : 1 year (preferred)LanguageEnglish (preferred)