Voice Support Rep (Csr) With 30,000 Hiring Bonus

Accenture in the Philippines is currently looking for

• Customer Service Representatives
• who will be responsible in performing the following day-to-day tasks :
• You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
• You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
• You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
• What are we looking?
• Open to college graduates, college undergraduates, and associate degree graduates
• Must have at least 1 year of work experience in a BPO industry
• Amenable to work in Alabang, Muntinlupa
• Willing to go back on-site once recalled
• Good to have skills
• Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
• Join our high-performing team and enjoy these benefits
• Competitive salary package, company bonuses, and performance incentives
• Night differential
• Loyalty, Christmas gift, inclusion, and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Retirement plan
• Flexible working arrangements
• Accessible locations
• Healthy and encouraging work environment
• Career growth and promotion opportunities
• How to Apply?
• After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
• Additional Information
• What we believe
• Terms and conditions apply

Schedule :