Start ASAP - CSR Customer Service

Job Summary : We’re hiring for voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center / customer service industry. Responsibilities : - Resolve customer complaints, issues, and concerns with a focus on customer satisfaction. - Document customer interactions and maintain records of transactions. - Escalate complex issues to appropriate departments when necessary. - Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications : - Good communication skills - Willing to work onsite and on a shifting schedule : Dayshift, Nightshift, Graveyard shift - Open to College undergrads, College graduates, Senior High school graduates, or High school graduates (old curriculum) Working Conditions : - Rotating shifts, including weekends and holidays, depending on business needs - Paid training will be provided prior to official deployment - Fast-paced, team-oriented, and supportive work culture Perks You'll Enjoy : - Competitive salary package - Comprehensive HMO and health coverage - Retirement and provident fund access - Paid training programs - Government-mandated benefits and 13th month pay