The Role
As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings.
The ideal candidate will be detail-oriented and have excellent data entry and manipulation skills. Also, exposure or background in the benefits brokerage / insurance administration work is required. The position would also require project management skills and some people management skills.
You will have the opportunity to :
- Enhance your technical knowledge of benefits plans around the world
- Enhance data, process and project management skills
Key Activities
Data management and reporting activities
Data entry activities
Administrative onboarding of new clientsPerform data validation and processing work using agreed upon tools, standards and techniquesSupport the production of benefits plan design and reporting publicationsProcess, project and transaction managementSupport policy renewal activitiesCollect, validate and clean benefits enrolment and eligibility dataAssist with enrolment processes and ensure beneficiary data is updatedMonthly reconciliation of commissions and perform commission estimatesSetting up client premium invoicesSupport claims managementSupport benefit audit processesSupport interactions between clients, WTW and insurance vendorsPerformance Objectives :
Excellence
Apply practice specific technology and provide high quality services to internal and external Willis Towers Watson clientsPerform data entry and validation, processing work using agreed upon tools, standards and techniques, including self-checking work and following review processesSignificant attention to detail and excellent data manipulation skillsProvide input on product and process improvementsPeople
Build relationships internally and collaborate effectively on teams both in the office and virtually across regionsDemonstrate natural ease and effectiveness when dealing with associates in other Willis Towers Watson officesClients
Work with Team Leader to ensure that each project is completed on time and meets quality standardsRespond to all requests and communications effectively and efficientlyIncrease efficiency within client teams by identifying ways to improve processesFinancial
Meet productivity goalsMonitor project progress, developing solutions for overcoming obstaclesMaintaining accurate time records