Job Description
Overview :
We are seeking professionals for Virtual Front Desk roles to manage inbound calls and client-facing tasks through our Virtual Sally system. Responsibilities include assisting patients with inquiries, ensuring seamless communication, and maintaining service quality.
Key Responsibilities :
- Handle inbound calls and address patient inquiries.
- Verify appointments and patient information.
- Check benefits and verify insurance policies.
- Manage medical requests, scheduling, and records.
- Support administrative tasks related to patient care.
Technical Requirements
Qualifications :
Knowledge of insurance processes, including authorizations and verifications.Experience with Electronic Medical Records (EMR) systems.Minimum 2 years in a healthcare-related field.Strong communication and multitasking skills.Join us and make a difference with your expertise!