As our Network Activation Technician, your skills in Network troubleshooting, Organization and Customer Management will be an immense value as you work together with our lively and goal-driven team.
YOU DESERVE THE BEST - Enjoy these Perks
Day 1 HMO for employees
Continuous career development and certifications
Additional HMO coverage with Dental (with dependent & pre-existing conditions accepted)
Mental health consultations
Access to Medical Team on Day 1
Life insurance
Paid-time offs
Annual Appraisal based on merits
Free Daily Meals
Employee referral programs
Regular awards and recognitions
Employee Savings Program
Installing direct internet access and voice services for new and existing clients.
Supporting the field services installation team as necessary with other installations.
Obtain signed installation completion forms from customers at the conclusion of installations.
Respond to service calls when necessary and be able to troubleshoot and resolve customer issues in a timely and professional manner.
Properly document and account for hours submitted by allocating hours to various job tickets.
At least 2 years of experience in the same field
Excellent customer service skills.
Excellent communications skills, including the ability to speak and write clearly in English.
Must have solid organization and prioritization skills.
Experience with ticketing systems (ServiceNow) preferred
Excellent written and verbal communication skills in English
Ability to attend out of hours monthly meetings
Self-starter, focused, and motivated
Understanding / previous experience with SD-WAN environment
Willing to work on a shifting schedule.
As ourNetwork Activation Technician, your skills in Network troubleshooting, Organization and Customer Management will be an immense value as you work together with our lively and goal-driven team.
YOU DESERVE THE BEST - Enjoy these Perks
Network • Philippines, Philippines