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Network Activation Technician

Network Activation Technician

Techno Global TeamPhilippines, Philippines
28 days ago
Job description

As our Network Activation Technician, your skills in Network troubleshooting, Organization and Customer Management will be an immense value as you work together with our lively and goal-driven team.

YOU DESERVE THE BEST - Enjoy these Perks

Day 1 HMO for employees

Continuous career development and certifications

Additional HMO coverage with Dental (with dependent & pre-existing conditions accepted)

Mental health consultations

Access to Medical Team on Day 1

Life insurance

Paid-time offs

Annual Appraisal based on merits

Free Daily Meals

Employee referral programs

Regular awards and recognitions

Employee Savings Program

  • What you will provide

Installing direct internet access and voice services for new and existing clients.

Supporting the field services installation team as necessary with other installations.

Obtain signed installation completion forms from customers at the conclusion of installations.

Respond to service calls when necessary and be able to troubleshoot and resolve customer issues in a timely and professional manner.

Properly document and account for hours submitted by allocating hours to various job tickets.

  • What we are in search of
  • At least 2 years of experience in the same field

    Excellent customer service skills.

    Excellent communications skills, including the ability to speak and write clearly in English.

    Must have solid organization and prioritization skills.

    Experience with ticketing systems (ServiceNow) preferred

    Excellent written and verbal communication skills in English

    Ability to attend out of hours monthly meetings

    Self-starter, focused, and motivated

    Understanding / previous experience with SD-WAN environment

    Willing to work on a shifting schedule.

    As ourNetwork Activation Technician, your skills in Network troubleshooting, Organization and Customer Management will be an immense value as you work together with our lively and goal-driven team.

    YOU DESERVE THE BEST - Enjoy these Perks

  • Day 1
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    Network • Philippines, Philippines