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Technical Writer (Manila)

Technical Writer (Manila)

Kinettix Inc.Manila, Metro Manila, Philippines
30+ days ago
Job type
  • Quick Apply
Job description

Job Description

We are seeking a talented and motivated Technical Writer with 3 to 5 years of experience in the IT industry. The ideal candidate has a strong understanding of technical concepts and the ability to convert complex information into clear, concise, and user-friendly documentation. This role requires close collaboration with cross-functional teams to produce high-quality manuals, guides, and technical content that support our IT products and services.

Key Responsibilities

  • Documentation Development : Create and maintain comprehensive documentation, including user manuals, installation guides, API references, and troubleshooting documentation.
  • Content Management : Organize and manage documentation libraries to ensure content is current, accurate, and easily accessible.
  • Cross-Functional Collaboration : Work with developers, engineers, product managers, and other stakeholders to gather information and understand technical aspects of the product.
  • Editing and Proofreading : Ensure documentation is grammatically correct, clear, complete, and consistent in style and terminology.
  • User-Focused Writing : Produce content that enhances user experience, making technical information easy to understand for both technical and non-technical audiences.
  • Research and Development : Stay informed on industry trends, tools, and best practices in technical writing and IT.
  • Training Material Creation : Develop supporting materials such as tutorials and training documents to help users utilize products effectively.
  • Feedback Integration : Incorporate user and stakeholder feedback to continually improve the quality and usability of documentation.

Qualifications

  • Education : Bachelors degree in Technical Writing, English, Computer Science, Information Technology, or a related field.
  • Experience : Minimum of 3 years of technical writing experience, preferably within the IT or software development sectors.
  • Technical Proficiency : Experience with documentation tools (e.g., Adobe FrameMaker, MadCap Flare, Microsoft Office Suite), and content management systems.
  • Writing Excellence : Strong writing, editing, and proofreading skills with exceptional attention to detail.
  • Communication Skills : Effective verbal and written communication skills, with the ability to simplify complex technical information.
  • Analytical Abilities : Strong understanding of technical concepts and ability to translate them into accessible documentation.
  • Project Management : Proven ability to manage multiple documentation projects, prioritize tasks, and meet deadlines.
  • Adaptability : Comfortable working in a dynamic environment with shifting priorities and emerging technologies.
  • Preferred Qualifications (Good to Have)

  • Certification in technical writing or a related field.
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    Technical Writer • Manila, Metro Manila, Philippines