Associate Salesforce Administrator

Job Description

At Emapta, saying 'We're a Family' means we're also your second home at work, and our ratings prove it!

4.5 GLASSDOOR RATING

4.5 FACEBOOK RATING

93% CANDIDATE REFERRAL

Our goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad.

Review functional requirements and technical designs to create test plans and detailed test cases

Track bugs and work with internal engineering team to resolve and ensure regression testing is adhered to

Act as Tier 1 support (i.e., troubleshooting issues, replicating bugs, and resolving simple requests) and escalate to a senior Salesforce admin, if necessary

Work on improving our CRM data quality and internal business processes as it relates to order management, pre-sales, etc.

Salesforce configuration and administration required e.g., building dashboards / reports / views, community, knowledge, creating custom fields, validation rules, workflow rules, advanced formula, etc

• Requirements

2-4 years of working with a CRM (Salesforce preferred) in an Operations role

1-3 year(s) of QA experience and / or test script development experience

Assist business pre and post launch and act as first line of triage for any bugs found

Able to handle multiple projects and work in a fast-paced environment

Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment

Experience with data importing, export, and duplication

Knowledge of troubleshooting functional and user data entry issues

Dental,Miscellaneous allowance,Medical,Loans,Sports (e.g.

Gym),Emapta Academy,Smart casual,Morning / Mid / Night / Shifting

At Emapta, saying "We're a Family" means we're also your second home at work, and our ratings prove it!

4.5 GLASSDOOR RATING

4.5 FACEBOOK RATING

93% CANDIDATE REFERRAL

Our goal is to build your local careers with global impact, s