Your day-to-day in a nutshell :
- Answering incoming calls from customers
- Resolving customer inquiries / requests
- Ensuring customer requests are handled in an appropriate and timely manner
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications :
A senior high school graduate, with or without BPO experienceHave an experience of at least six (6) months in the BPO industry is preferredHave good English communication skillsHave working knowledge on computersHave good customer service, multi-tasking and problem-solving skillsWilling to work in shifting scheduleJob TypesFull-time, PermanentSalaryPhp12,000.00 - Php17,000.00 per monthBenefitsFlextimePaid trainingPay raiseSchedule :
8 hour shiftSupplemental Pay :
13th month salaryBonus payOvertime payPerformance bonusYearly bonusAbility to commute / relocate :
Baguio City, Benguet : Reliably commute or planning to relocate before starting work (required)EducationBachelor's (preferred)ExperienceCustomer Service Representative : 1 year (preferred)LanguageEnglish (required)