Concierge Specialist in a High End Condominium

Job description - Bachelor Degree holder of Hotel and Restaurant Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent) - Experience abroad in hospitality industry is an advantage - With frontline experience in a hotel or high-end residential building - Preferably with frontline experience especially in complaint handling - Personable and projects a professional image - Excellent in English (verbal and written) - Mature, Highly trainable, Well- mannered - Excellent communication and interpersonal skills - Willing to be assigned in a High End Residential property located in BGC Taguig City Job Description -Assist the Unit Owner / Resident on an efficient and timely manner -Answers the telephone and email inquiries pertaining to Social Hall Rates, Reservation, -Community Activities, Property Amenities and other common knowledge. -Assists and screen Owner / Residents visitors and / or contractor. -Efficient and timely scheduling of Service Request for all maintenance concerns. -Act with a sense of urgency in cases of emergency, calamities and other unforeseen events -Act as Receptionist, Usher, and Host during Community events on as needed basis. -Proper dissemination of information of residents thru verbal, text, email communication -Smile and greet the residents / visitors depending on the time of the day -Ensures consistency in delivering and providing excellent customer service -Complies with the company’s Code of Conduct