JOB TITLE : Serverless Support Engineer WORK SET UP : Onsite in Manila WORK SHIFT : Shifting schedule Salary budget : Negotiable Job Responsibilities : Ideal candidates should possess a strong foundation in software development, database administration, and cloud infrastructure, with a specific emphasis on serverless technologies and DevOps practices. They should excel at troubleshooting, problem-solving, and customer interaction while demonstrating proficiency in a wide range of serverless technologies and tools. Technical Skills :
- Programming Languages : Proficiency in one or more programming languages such as Python, Node.js, Java, Go, or similar.
- Serverless Platforms : Extensive experience with serverless platforms like AWS Lambda, Google Cloud Functions, Azure Functions, or similar.
- Cloud Computing : Deep understanding of cloud providers like AWS, Google Cloud Platform (GCP), or Azure, including their core services and serverless offerings.
- Database Management : Experience with various database technologies, including relational databases (e.g., MySQL, PostgreSQL), NoSQL databases (e.g., MongoDB, DynamoDB), and cloud-native databases (e.g., Cloud Spanner, Cloud SQL).
- DevOps Practices : Strong understanding of DevOps principles and experience with CI / CD pipelines, infrastructure as code (IaC), and configuration management tools.
- API Gateway : Familiarity with API gateway services and their role in serverless architectures.
- Event-Driven Architecture : Understanding of event-driven architecture and experience with message queues (e.g., Kafka, Pub / Sub) and event streaming platforms.
- Monitoring and Logging : Experience with monitoring and logging tools for serverless applications, including cloud-native solutions and third-party tools.
- Security Best Practices : Knowledge of security best practices for serverless applications, including authentication, authorization, and data protection.
- Containerization : Familiarity with container technologies like Docker and Kubernetes, and their integration with serverless platforms.
- Version Control : Familiarity with how Git and other version control systems work. Job Qualifications :
- Serverless Development : 3+ years of experience in supporting the development and deployment of serverless applications.
- Cloud Infrastructure : Hands-on experience with cloud infrastructure management, including provisioning resources, configuring networks, and managing security.
- DevOps Implementation : Experience in implementing DevOps practices in a serverless environment, including familiarity with CI / CD pipelines, automated testing, and infrastructure automation.
- Database Administration : Familiarity with how to manage and administer databases in a serverless context, including performance tuning, and preferably data modeling.
- Troubleshooting Experience : 3+ years of experience in troubleshooting, diagnosing, and resolving complex issues.
- Support Experience : Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.
- Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role. Certifications :
- Google Cloud Associate Cloud Engineer certification is desired.
- Google Cloud Certified Professional Cloud Architect certification is desired.