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Official flag carrier of Hong Kong.
JOB DESCRIPTIONRevenue generation
Ensure that high value accounts and trade partners are acquired as per agreed targets using a data and insights driven approachMaintain oversight to guarantee that sales actions are initiated and followed up in order to obtain sales leads and dynamically seek new business including offline areas and channelsActively drive to transform the culture from one of relationship-based selling to an insights-driven smarter Sales forceEnsure that the sales team engage in consultative and insightful selling techniques and services with a primary focus on new business developmentEnsure that a strong focus is present across the geographic region to seek opportunities in the MICE (meetings, incentives, conferences and exhibitions) market including renewals and repeat businessPortfolio Management
Ensure strong management of the local and regional relationships for Global Corporates, Global Travel Management Companies and Global Trade PartnersMaintain oversight to ensure that the existing portfolio, accounts and partners is well serviced to maintain and grow the value (focusing on revenue not necessarily the growth in portfolio size)Review the sales visits to clients are conducted in a way to enhance sales opportunities and facilitate sales including presentations, seminars, providing updates on products and servicesEnsure that appropriate prioritisation allows for focus on the top revenue generating corporate accounts, Travel Management Companies and trade partnersEnsure that leads sourced through Trade Partners, Travel Management Companies and the portfolio are passed on to the Corporate Sales teams in a timely mannerEnsure that there are actions in place to improve the quality of the revenue generated across the region and portfoliosIn regions where there is no Head of Corporate Sales, encourage the adoption of PRISM and promote Business Plus in addition to monitoring Super PLB based on opportunities with the cost of sales budgetOversee the negotiation of discount rates, commissions, contracts and incentives to ensure that they are conducted in a timely manner against a background of data to yield the best return on investment and take advantage of revenue growth opportunitiesBe the airline's ambassador to maintain strong relationships ensuring positive strong brand positionGeneral
Actively manage the cost of sales needed to generate the revenue within the mandated parametersClosely monitor the effectiveness of incentive / discount schemes by conducting regular and timely performance reviews in order to maximize available and potential sales opportunitiesActively promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience in support of corporate travel businessUtilize all the company's data tools (PRISM, QlikView, BSP for example) to track the performance of the market and contractsRepresent the company at industry and networking eventsAny other reasonable task as requestedPeople Development and Performance Management
Lead, support and encourage own team to achieve successBuild a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamworkSupervise and mentor direct reports, encouraging effective collaborationDemonstrate leadership and lead by example in accordance with the company's core valuesDevelop employees with high potential and identify learning opportunities to ensure appropriate training and developmentMaintain active and ongoing dialogue in relation to employee goals and individual performanceActively engage with employees to enhance communication and their understanding of department goalsEnhance the employee experience in line with the role level and the internal brand promiseJOB QUALIFICATIONAcademic qualifications
Tertiary Education in a directly related sales or marketing fieldCertification in a relevant Sales business fieldKnowledge, skills, training and experience
A minimum of seven years recent experience in SalesKnowledge of, or experience in, the airline industry is a distinct advantageExcellent communication and interpersonal skillsDemonstrable networking and relationship management skillsExperience in leading a target driven team to successHas a history of achievement in achieving targetsStrong negotiation skillsRespectable level of PC literacy in Word, Excel and PowerPointKnowledge of BSP, PRISM, MIDT and Sales Force Automation Tool is preferredAdaptive to and embraces constant changeACTIVE DATESUrgent Hiring!