Customer Service Specialist In Laguna - With Bpo

Job Responsibilities :

• Effectively manage large amounts of incoming calls
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods / tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Job Qualifications
• Must High school graduate
• With at least 6 months of BPO experience
• Must have strong verbal and written English communication skills
• Can do onsite work in Laguna, Alabang or Cavite
• High School Graduate (Old Curriculum) with at least 1-year BPO experience and have excellent communication skills
• Salary
• Php18,000.00 - Php25,000.00 per month

Schedule :

Supplemental Pay :