Parts Analyst / Parts Supervisor

The Parts Analyst supervises the stocking and distribution of a large volume and variety of automotive parts.

Responsible for inventory accountability, maintaining a perpetual inventory records system in support of the Service & Parts Manager.

Monitor the work performance of the Parts Admin.

Staff.

Ensure smooth flow of operation through quality service and on-time completion of job.

Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-associates and superiors.

• KEY TASK

Supervises the maintenance of a perpetual inventory records system and recommends changes and improvements as appropriate.

Supervises the stocking, recording and distribution of a large volume of replacement parts for request of department concern.

Interacts with Service Supervisor in coordinating the parts and supplies processes for the automotive service repair centers.

• Develops and prepares written and oral audits, status reports, and part reports analysis;

Coordinate with drivers dispatch for the receipt and delivery of tools, parts from local vendors.

Provides for the addition of stock items and removal of obsolete parts.

Expedites the delivery of critically needed items.

Demonstrates continuous effort to improve operations, decrease turnaround times, streamline

9. work processes, and work cooperatively and jointly to provide quality seamless customer

Service.

Coordinate with Service Advisor regarding lacking / additional / cancellation of parts.

Counter-checking of Issued tools for Technicians (GR / PM / BP)

Encoding of parts sales invoice, parts request in Eric System

Prepare Purchase order to HCPI.

Preparation of Monthly inventory report

Prepare recommendation for stocking and parts report

Perform other related tasks that may be assigned by Department Manager from time to time.

• KNOWLEDGE, SKILLS AND ABILITIES
• The Knowledge, skills and attitudes required for satisfactory job performance)_
• Knowledge

The incumbent must have proficient knowledge in the following areas :

• Product knowledge
• Handles Rejection
• Customer Service
• Time Management
• Results Driven
• Ability to interpret customer needs
• Ability to effectively listen
• Skills

The incumbent must demonstrate the following skills :

• Prospecting Skills
• Good in Written and Verbal Communication
• Displays excellent telephone etiquette skills.
• Negotiation Skills
• Critical thinking skills
• Good organizational skills
• Computer Skills
• Personal Attributes

The incumbent must maintain confidentiality, use sound judgment and perform independently while performing the duties of a Telemarketer.

The incumbent must demonstrate the following personal attributes :

• Persistent
• Be respectful
• Active Listener
• Be flexible and adaptable
• Demonstrate sound work ethics
• Service Oriented
• Stress tolerance
• Persuasiveness
• QUALIFICATIONS
• Bachelor Degree in Automotive or any related degree
• With at least 2 years work related experience preferably in an automotive industry
• Patient and able to handle customer rejection
• Excellent communication and presentation skills
• Proficient in English
• Proven experience as telemarketer or similar sales / customer service role
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
• Computer Literate

Schedule :

• 8 hour shift

Supplemental pay types :

• 13th month salary
• Overtime pay

Ability to commute / relocate :

• Dasmariñas, Cavite : Reliably commute or planning to relocate before starting work (required)
• Experience
• Automotive Parts Analyst / Supervisor : 5 years (required)