This job offer is not available in your country.

Operations Executive - Help Desk Support

DigitisePhilippines, Philippines

11 days ago

Job description

Job TitleOperations Executive - Helpdesk SupportJob Variations Helpdesk Support AdministratorLocationRemoteWorking Hours & Salary Offered Full Time

Salary
R6 500 - R12 000 monthly depending on experience

WHAT'S IN IT FOR YOU

Paid Holidays

40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)

Partnership / Skin in The Game

All our team members qualify to become partners within our organisation, following the usual probationary period.

On this partnership model, each partner is eligible to receive a share in the profit of our business, along with the opportunity for real input into its management and financial performance.

Partners have additional special benefits.

Support & Culture

You'll be joining a group of fun, friendly, and a geographically diverse team who love their work.

NOW WE'VE GOT YOUR ATTENTION, ALLOW US TO EXPAND...

ABOUT OUR ORGANISATION

We are a dynamic London-based web and digital agency working with clients from well-known brands to innovative start-ups, creating custom websites and eCommerce stores, as well as bespoke apps and CRM systems.

We believe in investing in people and want to build an organization that everyone benefits from in both the short and long term.

Considering this philosophy, we have Investors in People, Living Wage and Disability Confident accreditation, amongst others.

WELCOME TO YOUR DREAM JOB

If you are experienced in Helpdesk Support with a breadth of knowledge working with internal and external stakeholders.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

THE ROLE - WHAT'S IT ABOUT

We are looking for a credible and consistent administrator that can assist with Ticketing systems such as Freshdesk and provide support to the wider business, if this is you, we would like to meet.

THE FINE PRINT

Mandatory Skills - 2 to 4 years' experience in

Proven working experience as a Helpdesk Support Administrator (essential)

Clear demonstration of an interest in Digital Internet technologies

Ability to analyse business needs and recommend solutions

Be highly reliable and organised

Ability to organise a daily workload by priorities

In-depth understanding of the entire MS Office suite

Excellent presentation and communication skills

Exceptional written and verbal communication skills are essential

A high level of proficiency in

Experience in building a strong working relationship with internal and external stakeholders

Ticketing systems such as Freshdesk

Experience as a virtual assistant

Maintaining the CRM system, reporting and data entry

Assisting the business with operational issues

Data entry

Create a job alert for this search

Executive Support • Philippines, Philippines