Customer Service Representative W / 10K Signing Bonus

Receive a 10k Signing Bonus once hired!

This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.

We are also looking for someone who can work on-site.

• Responsibilities

Responding to queries and providing assistance for questions and problems.

Following up with customers to ensure full resolution of issues.

Running reports to analyze common complaints and problems.

Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions.

Requirements

At least 1 year complete or graduate of any field.

Proficient in English and must have very good communications skills.

Good problem-solving skills.

Familiarity with Customer Service skills and etiquette.

Benefits

Competitive Benefits Package

Yearly performance reviews and salary increases

Opportunities for Learning, Personality Development, and Career Advancement

Young and Vibrant team to work with

Fun Monthly Employee Engagement Activities

You will work full-time Monday to Friday, with the weekend off

Earn up to Php 15,000 - Php 20,000