Job Description
As the Receptionist , you will provide knowledgeable and efficient service at the reception area. Your role is to ensure that all tenants, customers, and other relevant stakeholders receive excellent customer experience. Responsibilities :
- Processing of work permits, gate, entry and temporary passes, IDs and other forms requested.
- Receives packages, letters, and memos for distribution to concerned personnel.
- Monitoring submission of reply slips for tenant memos.
- Keep and update telephone numbers, contact persons, operating hours and authorized signatories of tenants.
- Promptly answers telephone calls, screen inquiries and relay the same to concerned department.
- Receives inquiries from walk-in internal and external customers, screens and relay the same to concerned department.
- Compliance with policies and procedures.
- Ensure cleanliness and orderliness of work area.
- Ensure compliance with safety and security.
Qualifications :
Customer service or other relevant work experience.College graduate of any course.Good communication skills and computer skills including MS Office applications.Amenable to flexible schedule.