Talent.com
This job offer is not available in your country.
Process Compliance Specialist

Process Compliance Specialist

Hunter'S Hub IncNational Capital Region, Philippines
25 days ago
Job description

Special Instructions

  • Hybrid setup (3x a week rto)
  • Must have 3- 5 years of experience in a PMO, process quality assurance, project management, or project support role.

Qualifications

  • Bachelor's graduate (Non-negotiable)
  • Must have 3- 5 years of experience in a PMO, process quality assurance, project management, or project support role.

    • Non-negotiable)

  • Must have 3-5 years of experience with agile methodologies (e.g., Scrum, SAFe, Kanban) and traditional project management frameworks.

    • Non-negotiable)

    Nice to have :

  • Proficiency in project management and tools (e.g.

    • Jira, Confluence, MS Project) and reporting tools (e.g., Power BI, Tableau, Excel).

  • Knowledge on leading industry process frameworks such as COBIT, Design Thinking
  • Automation / Development experience
  • Experience in the life insurance industry

    • Job Description

    Governance and Process Compliance :

  • Enforce adherence to Sun Life's governance frameworks, templates, and standards to ensure consistency and quality across projects, including providing training and coaching of proper use of PPM tools
  • Conduct compliance checks and provide guidance to teams on meeting process requirements and documentation
  • Identify and recommend enhancements to existing governance processes to improve efficiency and outcomes

    • Conduct Audits :

  • Plan audits for projects, production support work, and coordinate audit activities with key stakeholders.

    • Ensure that the schedule is workable for the project and still meet audit report targets

  • Conduct interviews with the project team and gather relevant information to ensure that the activities are consistent across the team regardless of role
  • Evaluate the overall implementation of the initiative against the standard process (PAL)
  • Identify non-conformances during the document review and interviews and provide recommended solutions relevant to the project to address the gap
  • Ensure that comments and feedback are provided in a timely manner
  • Prepare and present the audit results and recommendations to the Delivery and Project Manager
  • Provide information on the possible impact in case the recommended actions are not implemented
  • Verify the corrective actions by the project and ensure that it is executed on time and is documented properly for common reference
  • Follow through with the audit action items until the correction of all the non-conformities have been attained
  • Support Continuous Improvement Activities
  • Assist in analyzing the audit results based on the commonly raised non-conformances.
  • Develop corrective and preventive actions to eliminate further non-conformances in the future
  • Raise Process Change Requests (as necessary)

    • Reporting and Analytics :

  • Track metrics, develop and maintain dashboards to report on platform / project / product performance, delivery metrics, and portfolio health
  • Analyze project data to identify trends, risks, and opportunities for improvement
  • Communications and Stakeholder Engagement :
  • Prepare and distribute clear, concise communication materials such as Market / project-level.
  • Team Collaboration and Leadership :
  • Act as a bridge between agile squads / project teams, agile coaches, and leaders
  • Provide coaching and support to delivery teams to enhance their effectiveness and alignment with Sun Life standards
    • Create a job alert for this search

    Compliance Specialist • National Capital Region, Philippines