Cybersecurity Service Design Manager

What You'll DoAs the Cybersecurity Service Design Manager, you'll be responsible for planning, localizing, and launching cybersecurity services that support our ISP and private network business lines.

While day-to-day operations are handled by our internal SOC or trusted partners, your role is crucial in defining the service vision, coordinating across teams, and enabling commercial success.Key Responsibilities : Lead the design and rollout of cybersecurity service offerings, including : Endpoint Protection (EPP, EDR, MDR)Network Security (SASE, SD-WAN, Managed Firewall)Security Assessments (VA, VAPT, BAS)User Awareness Training & Human Risk ManagementManaged SOC / MSS services with internal or external teamsDevelop service frameworks including workflows, provisioning models, and reporting mechanisms in partnership with internal SOC, third-party vendors, and customers.Collaborate cross-functionally with sales, presales, consultants, and solution engineers across APAC to promote and deliver services at scale.Simplify and automate operations through API integration or IPaaS with internal tools and platforms.Define and track success metrics - such as revenue growth, gross margin, and service adoption KPIs.Enable internal teams with knowledge sharing, training materials, and proposal support.What We're Looking ForMust-Haves : 3+ years of experience in cybersecurity solution planning, service design, or business development.Strong knowledge across multiple cybersecurity domains (e.g., EDR, SOC, SASE, VAPT, Network Security).Proven ability to coordinate projects, communicate with stakeholders, and manage cross-functional initiatives.Strong analytical and problem-solving skills.Excellent documentation, communication, and interpersonal abilities.Nice-to-Haves : Experience with API-based automation or integration tools.Familiarity with ISP or private network service provider business models.We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.Please kindly refer to the Privacy Policy of Good Job Creations for your reference : Personnel Name : Ong Kang Quan RyanEA Personnel Registration Number : R23116952EA License No.

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