Business Intelligence Analyst

Company Overview : Synct Inc., established in 2022, is an outsourcing company based in the Philippines and registered in Australia as an offshoring provider. We specialize in delivering tailored solutions to global clients and are a sister company of Dashboard Insights, a Data Analytics firm. Both companies were founded by TNM, a respected consulting firm with over two decades of experience. Role Summary : We're looking for a Business Intelligence Analyst to join our dynamic and client-centric team. In this role, you'll transform complex datasets into clear, actionable insights and engaging dashboards that drive business decisions. You'll also play a critical role in client communication, project scoping, and quality assurance. This is an exciting opportunity for someone with a strong technical background, business acumen, and a knack for data storytelling. Key ResponsibilitiesDevelop visually engaging and insightful dashboards by extracting, cleaning, transforming, and modeling raw data.Maintain and manage existing dashboards, ensuring data accuracy, integrity, and system performance.Collaborate closely with clients to scope projects, present analytics solutions, and provide consultative insights.Respond to dashboard-related queries, troubleshoot issues, and address client concerns in a timely manner.Translate complex data into meaningful insights using strong business acumen and analytical thinking.Deliver training sessions to team members on specific business analysis and BI topics as needed.Ensure the highest quality of deliverables in line with client requirements and expectations.Support the development and optimization of databases; monitor performance and ensure consistent data flow.Perform data reconciliation to detect inconsistencies and recommend process enhancements.Assist in creating reports, business presentations, training materials, and documentation.Draft and maintain process documents aimed at improving efficiency and QA practices.Lead or contribute to ad-hoc BI projects that innovate or improve existing solutions. Required QualificationsAt least 3 years of experience as a Business Intelligence Analyst or in a similar data roleAt least 3 years of client-facing experience, such as consulting or account managementBachelor's degree in business management, Computer Science, or a related fieldStrong proficiency in Microsoft Power BI, SQL, Power Query, and DAXSolid understanding of data modelling, ETL processes, and relational databasesAbility to communicate findings and insights clearly to different audiencesExperience working with business concepts and operational processesExposure to other BI or data visualization tools is a plusPerks & Benefits : 100% Permanent Work-from-Home Setup13th-Month Pay BonusCompany-Provided EquipmentHMO with Dental & Life Insurance18 Vacation Leaves + 6 Sick LeavesBirthday Leave (with a cake!)Tenure Incentives & Quarterly PerksFree Meal Every 1st Friday of the Month Ready to Join Us? If you enjoy working with data, building dashboards, and helping teams make better decisions, we'd love to hear from you.