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Retention Specialist
Staff4MeGeneral Santos City, South Cotabato, PH30+ days ago
Job type
- Quick Apply
Job descriptionOne year of experience in Customer Care, Service, or Sales Administration Extensive experience with Salesforce Experience working with Sales Teams Related Experience is a must Experience in MS Suite
Job Responsibilities
- Maintain high knowledge on all departments
- Have extensive experience with Salesforce and knowledge of navigating the interface.
- Ability to provide a high level of detail to the Retention Account Manager related to the customer’s account.
- Work directly with the Retention Account Manager to provide research on renewal targets
- Review and process inbound leads to the correct sales team.
- Work with other departments to drive renewal and cross sell success
Technical Requirements
Experience
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Retention Specialist • General Santos City, South Cotabato, PH