Are you passionate in developing and growing sales portfolio for industry leading customers?
Do you aspire to be part of the team that drives big wins for a global organization?
IFF is a global leader in Food Ingredients and Flavors, we are constantly looking for new challenges and developing new-to-world solutions that answer them.
We are now looking for a dynamic individual to join our Philippines Nourish Commercial team as
- Account Manager, Flavors.
- Your Focus
As Account Manager, Flavors, you will be responsible to the growth, profitability and enhancement of the image of IFF.
You will provide effective regular customer service to ensure interface between customer and IFF in understanding and translating their needs and requirements.
Ensuring customer's local requirements are aligned with their regional and global objectives if and when necessary.
Promoting IFF products and technologies effectively by providing efficient after sales services.
You will develop excellent business partnership between customer and IFF.
Consistently adhere to and follow all Core Value principles, business requirements and guidelines.
This position is Philippines based and will report into, Sales Leader, Philippines.
How You Will ContributeCommunicate and promote the agreed standard "First Choice List" ASEAN IFF Product Range to the Customer base while meeting IFF's agreed segmentation service policy for this Customer base.Management of designated customers and partner distributor by forecasting, sampling, providing price quotations and follow up of customer queries and handling of customer complaints - in accordance with IFF's procedures in order to deliver the expected customer sales service platform.Identify, develop and evaluate new business opportunities at existing and new accounts with partner distributors and capture these opportunities in both IFFMAN and Sales Force.Selectively convert them into new sales in order to expand the profitable market share of the company
Participate in the development of Industry plan team for your designated industry categories, identifying assessable market potentials, market trends, key customer opportunities and continually review your execution, progress and potential for upgrades on a monthly cycle with the team.Monthly updating of customer phone call reports, opportunity management (Project progression & Measurable value zone's), segmentation data, competitive information, and forward copies to relevant stakeholders in order to keep the team informed to optimize business opportunities.Provide a timely and accurate Activity Report to the Sales Leaders for inclusion in the ASEAN reporting requirements to effectively measure progress against agreed plans and to identify opportunities for continuous improvement.Collaborate with peers and management to ensure personal, company sales targets and performance measures are achieved and team-based culture fostered.Prepare key account plan and report relevant market information.Maintain customer information and database related to the accountsPartner with operation team to ensure customer satisfaction in terms of services and supply.Job RequirementsWhat you will need to be successfulBachelor's degree in Food Science and Technology, Food and Nutrition, Chemical Engineering, Marketing or other relevant discipline with some customer service or research and development experience.At least 5 years' experience in B2B sales, marketing or R&D from Flavors company, Consumer Goods, Beverage or Food Ingredients company.Able to work independently and as part of a team.Demonstrates respect for people.
Ability to assimilate Commercial or Technical information and communicate effectively to both customers and Nutrition & Health team membersDemonstrated drive to achieve a customer service attitude.Proven ability to prioritise work and meet deadlines.Demonstrate accuracy and attention to detail.Strong communication and listening skills that are service orientated and focused on exceeding customer expectations.Demonstrated "can do" attitude, positive approach to problem solving and flexible in being able to prioritise multiple tasks.Experience in ERP software, computerised office software and business operating software (MS Excel, MS Word essential and Lotus Notes an advantage)IFF is an Equal Opportunity Employer.
