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Data Analyst I

Data Analyst I

Reed Elsevier Shared Services (Philippines) Inc CompanyPHL, RE Shared Services, Iloilo
2 days ago
Job description

BASIC FUNCTIONS : This position performs simple data management and analysis tasks within a specific functional area or data type. Requires moderate communication with data sources and contacts.

Accountabilities :

  • Accurately and efficiently collect information from IDN Healthcare websites and data enter into an internal online application
  • Perform Web research to validate and enter the most accurate record
  • Research executive contacts from IDN sites and enter into an internal online application
  • Provide documentation for data and processes performed
  • Convey / communicate information by statement or suggestion
  • Directly impact the business through responsibility for quality of services provided by self or others
  • Responsible for research, resolution, and responding to questions and problems via email in accordance with service level requirements, while providing excellent customer experience
  • Adherence to corporate policy regarding authentication, data security, and record retention
  • Navigate multiple systems and internal tools for research and documentation
  • Research any client issues and escalate to Supervisor if a larger issue is identified
  • Instill confidence in customers through problem solving skills and strong customer service delivery

Qualifications :

  • Healthcare Background strongly preferred
  • Bachelor Degree holder
  • Strong analytical skills and reading comprehension
  • Solid research skills with ability to locate, extract, organize, and synthesize information from multiple sources
  • Skillful in navigating the web to locate, verify, and compile relevant information from credible sources
  • Able to multitask
  • Excellent English written and verbal communication skills
  • Self-Motivated to work in a goal driven environment
  • Attention to detail is a must
  • Ability to perform repetitive actions daily without affecting attention to detail
  • Ability to make judgment calls based on pre-set criteria and experience
  • Work environment is such that deadlines may fluctuate in accordance with task urgency or constraints
  • Must be extremely adaptable and be able to stay focused
  • Must be able to adapt to intense workloads, schedules, and rapidly changing situations with a sense of urgency
  • Must possess a keen interest in pursuing responsibilities aligned with technical functions and innovation

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    Data Analyst • PHL, RE Shared Services, Iloilo